WHO WE ARE:
Tillfield Ltd is committed to protecting and respecting your rights to privacy.
This policy sets out the basis on which any personal data we collect from you, or that you may provide to us, will be used by Tillfield Ltd.
COLLECTION OF YOUR PERSONAL DATA
We may collect, process and keep the following data about you:
Information that you provide at the time of registering to use our following the websites:
Information given to us when you decided to make a purchase from Tillfield Ltd
Information provided at the time of sign up for any of our email newsletters from all our websites
Information provided when completing surveys for research purposes
Any other time you provide any information about yourself and your company
This information may include:
Your Name, Company Name, Address, ,VAT number and Phone number
Your email address
Name, company address, phone number and email address of any References we request.
Any other information you voluntarily provide
We may also ask you for information when you contact our customer service team. If you contact us, we may keep a record of that correspondence. If you telephone us, we may keep a recording of that call for training and monitoring purposes.
We have put in place physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, unfortunately no data transmission over the Internet can be 100% secure, so whilst we will take all steps reasonably necessary to protect and ensure the security of your contact information we cannot guarantee it and any information you transmit to or from our websites is done so at your own risk.
We strongly advise you to keep confidential any password that you create for use on our website and not to share it with anyone. To ensure others cannot access your account please remember to log off after your visit and close your browser. This is especially important if you are sharing a computer.
We would not knowingly offer or sell our products to children under the age of 18 and would not knowingly collect personal information from them. If a parent or guardian is aware that a child’s personal information has been provided in error, please contact us immediately and we will remove the details from our database.
HOW WE USE THIS INFORMATION
Information we collect from you may be shared between all departments within Tillfield Ltd, our website providers, our marketing and our delivery agents, where appropriate, including;
Communicate products and other marketing services to you
Customise your shopping experience
Register you on tillfield.com, dolshe.co.uk or softtouchbabywear.co.uk
If you instruct us to provide services, we will use the information you provide to carry out our contractual obligations to you and to fulfil any legal obligations arising from your instructions such as: Facilitating payment for your purchases; Fulfill your order; Deliver merchandise and services that you purchase online etc
If you fill in forms on our website, or contact us by any other means, we use the information you provide to respond to your enquiry or contact you on the basis that we have a legitimate interest to do so.
By submitting your personal data, you agree to this transfer, storing or processing. When you register with Tillfield Ltd; you will be given the option to receive information about products, promotions and special offers via mail and/or email. Please ensure that your preferences are taken into account by ticking the appropriate boxes as you go through the registration process on www.tillfield.com, www.dolshe.co.uk & www.softtouchbabywear.com
We may share your personal data with the police or other companies and organisations assisting us in fraud prevention or investigation and credit risk reduction when permitted or required to by law, or when trying to protect against or prevent actual or potential fraud or unauthorised transactions, or investigating fraud that has already taken place.
OUR POLICY ON STORAGE, PROCESSING ANDRETENTION OF YOUR INFORMATION
Your information is stored only and used only within Tillfield Ltd.
Certain details such as name, address, email address and phone details are provided to our website providers, marketing and delivery agents. We retain your information for as long as you are our customer to deliver our products and services and to maintain records to satisfy tax and any other legal requirements.
WEB BROWSER COOKIES
UPDATING YOUR COMMUNICATION PREFERENCES
You may unsubscribe from our emails at any time by clicking the “unsubscribe” link at the bottom of the email. If you wish to change your mailing preferences you may do so by logging into your account or by contacting us.
You may ask that we do not send you communication using any of the contact details we hold on our records, including your email, SMS, telephone and postal information.
YOUR RIGHTS WITH RESPECT TO THE PERSONAL INFORMATION WE HOLD
You have the right to complain to the Information Commissioner about the way in which we collect and use your personal data: www.ico.org.uk/concerns or telephone 0303 123 1113.